What is the postage process?
Once your beloved betta has been ordered, its time to get them prepared for the journey to you.
We ship on Mondays to Wednesdays to avoid any risk of delays causing the fish to be held over the weekend. With the exception of WA being on Mondays only.
The fish are also fasted for about 24 hrs to ensure minimal waste in their bags. As such there is a cutoff for orders to be sent the next day.
The fish are packaged in styrofoam boxes to insulate them from the weather as well as a heat pack to maintain a warm temperature during the colder months.
Bettas are usually packed in the long slender betta bags. One and Two betta orders will be packaged in larger bags that encompass the styrofoam box.