image sourced from internet depicts fish when they have settled in.
In the unfortunate event of a DOA, please message us with a photo in an unopened bag. We will provide a refund for the fish, postage costs are not refundable.
Please ensure you arrange to receive the package. Deaths resultant from leaving the package unattended for an extended period of time will not be refunded.
Fin nipping during transit is an occurrence that can happen during postage. Please understand this is a risk with long-finned varieties.